Refund Policy
7 Days Money Back Guarantee
At TvWexa.com, we want to ensure that you are 100% happy with our service. If you have any technical queries, do not hesitate to contact us. Our tech team will not leave your side until you’re watching TV! However, if you feel the service you purchased is not the best fit for your requirements and you attempted to resolve issues with our support staff, we want to make things right.
Although we’d love to know where things went wrong, or how we can improve, follow the steps below for a full refund within 7 days of your purchase date. If the 7 days have passed and you have a problem, you can contact us at any time via our chatbox on TvWexa.com, via Telegram, or via Email to fix your problem.
How to Request a Refund
To ensure a quick and smooth process, please follow these simple steps:
Contact Us
Use our contact form or WhatsApp to submit your refund request.
Verified Email
Please use the same email address you used to purchase our services.
Order Details
Include your invoice number or transaction ID in your message.
Once submitted, our billing department will review your request and process the refund within 24-48 hours.